Privacy Policy

Last updated: May 2026

Saraswati Vidyamandir ("SVM Classes", "we", "our", or "us") operates the website saraswatividyamandir.com and the SVM Classes mobile app. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website, app, or services, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly when you:

• Fill in the Book a Free Orientation form — name, class/grade, mobile number, school name.
• Contact us via phone, WhatsApp, or email.
• Register for a course or pay fees in person or through our app.

We may also automatically collect non-personal data such as browser type, device type, pages visited, and time spent on pages to help us improve the website experience.

2. How We Use Your Information

• To contact you regarding your orientation request or admission enquiry.
• To send fee reminders, batch schedules, and important academic updates via WhatsApp or SMS.
• To maintain attendance and academic records for enrolled students.
• To improve our website, app, and services based on usage patterns.
• To comply with any applicable legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• With payment processors (e.g., Razorpay) solely to complete a fee transaction.
• With service providers who assist in operating our app or website, under strict confidentiality agreements.
• If required by law or in response to valid requests by public authorities.

4. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Student academic records are typically retained for a period of five years after course completion.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies; however, some parts of the site may then not function correctly.

6. Children's Privacy

Our services are directed at students of Class 9 and Class 10 (typically aged 14–16). We collect information about minors only with parental or guardian consent as part of the admission process. Parents or guardians may contact us at any time to review or delete their child's information.

7. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

8. Contact Us

For privacy-related queries, reach us at:

• Email: vidyamandir.saraswati@gmail.com
• Phone: 99926-61550
• Address: 39 Rajindra Park, Ambala Cantt, Haryana – 133001

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.